Privacy Policy

Pure Property Cleans Inc. · Effective August 1, 2026

This policy explains how Pure Property Cleans Inc. ("we", "us") collects, uses, and protects your personal information when you use purepropertycleans.ca, request a quote (including through forms on Facebook or Instagram), or book our services.

What we collect

• Contact details you provide — name, phone number, email address.
• Property details you provide for quoting — city, property type, size, and the service you're interested in.
• Booking and service records — appointments, service notes, and payment status (we do not store credit card numbers on this website).
• Basic website analytics — standard technical information such as pages visited and device type, including through cookies and similar tools (see "Cookies and advertising" below).

How we use it

• To prepare and send the quote you requested, and to contact you about it by text, phone, or email.
• To schedule and deliver cleaning services you book.
• With your separate, optional consent — to send occasional offers and reminders. Every such message includes a way to opt out, and we honour opt-outs promptly (within 10 business days at the latest).
• To measure how our website and advertising perform, so we can improve them.

Cookies and advertising

Our website may use cookies and similar technologies, including tools such as the Meta Pixel, to understand how visitors use the site and to measure advertising. This information is aggregated and does not include the details of your quote. You can control cookies through your browser settings, and manage ad preferences in your Facebook or Instagram settings.

What we don't do

• We do not sell your personal information.
• We do not share it with third parties except the service providers we use to run the business (for example, form processing, scheduling, and messaging tools), who may only use it to provide those services.

Storage and retention

Your information is stored in the business tools we use to operate (form, scheduling, and customer-management services) and is kept only as long as needed to serve you and meet legal requirements, after which it is deleted.

Your choices

• You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it.
• You can withdraw marketing consent at any time — reply STOP to any text, use the unsubscribe link in any email, or contact us directly.